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Trusted UX leader, innovative content strategist, masterful information architect
Matt excels at using words to create clarity. He designs content that delights users, turns chaotic processes into smooth operations, and models structured content for headless CMS implementations. His strategic plans are built for action, and he strives to stay human-centered through the latest market research and continual experimentation.
Matt excels at simplifying experiences to their essence—what do users need, and how do we deliver value? This means navigating complex ecosystems, distilling insights from customer research, and developing future-ready plans of action. The ultimate goal is to clarify complexity and empower you to execute on your roadmap.
Help your users find what they’re looking for with minimal friction and frustration. Matt will design and organize your information to drive decisions for navigation, taxonomy, content orchestration, and countless other business systems. If you’re building a website, overhauling a set of products, or managing a large library of content for an organization, Matt can make a difference, fast.
As a director or team lead, Matt combines his domain expertise with a passion for serving others. Hire him to guide your digital design or content team in a fractional capacity. Whether you need a steady hand to spearhead an innovative web design project, a point person to navigate a challenging content migration, or a manager for a complex CMS implementation, Matt will lead the way.
Bring Matt in to help your team develop their UX, Content Strategy, or Information Architecture skills. He’s coached hundreds of practitioners on how to conduct effective experience evaluations, design navigation for IA, or craft meticulous customer journey maps. You can utilize one of Matt's existing classes, or work with him to co-design a custom facilitation.
I specialize in training the next generation of content strategy talent. Through my Membership program, I offer a unique blend of live classes, interactive workshops, and group coaching sessions. It's like a bootcamp for content strategists—members gain access to a roster of experts-in-residence and a video archive containing over 12 hours of lessons on foundational content strategy skills.